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Brightwell Dispensers Limited (registered in England under Co No. 661996) and whose registered office is at Unit 9, Euro Business Park, Estate Road, Newhaven, BN9 0DQ, East Sussex, England (Brightwell) maintain this site (Site) for your personal information and communication.
Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. Brightwell may make changes to these Terms of Use from time to time. Brightwell may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. You can determine when these Terms of Use were last changed by referring to the ‘LAST UPDATED’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.
You are responsible for all access to the Site using your internet connection, even if the access is by another person.
Brightwell reserves the right to restrict your access to the Site or part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If Brightwell grant you permission to access a restricted area, it may withdraw that permission at any time (including where you breach any of these Terms of Use).
Brightwell will use reasonable efforts to ensure that the Site is available at all times. However, it cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. In particular, the Site may be unavailable during periods when Brightwell are implementing upgrades to or carrying out essential maintenance on the Site.
You should assume that everything you see or read on the Site is copyrighted unless otherwise noted, and may not be used without the written permission of Brightwell. Brightwell neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties.
While Brightwell uses reasonable efforts to include accurate and up to date information in the Site, it provides the Site on an ‘as is’ basis and makes no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, Brightwell expressly excludes:
7.1 all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and
7.2 any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site (including any damages to or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video or audio from the Site).
The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit Brightwell’s liability to you for death or personal injury resulting from its negligence or that of its employees or agents.
The purchase of goods or services from Brightwell through the Site shall be subject exclusively to Brightwell’s terms and conditions of trading a copy of which can be viewed clicking here.
Your permission to use the Site is personal to you and non-transferable. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:
9.1 use the Site for any fraudulent or unlawful purpose;
9.2 use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;
9.3 impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site or express or imply that Brightwell endorse any statement you make;
9.4 interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available or violate any requirements, procedures, policies or regulations of such networks;
9.5 transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;
9.6 reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;
9.7 modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site.;
9.8 remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;
9.9 frame or mirror any part of the Site without Brightwell’s express prior written consent;
9.10 create a database by systematically downloading and storing Site content;
9.11 use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without Brightwell’s express prior written consent. Notwithstanding the foregoing, Brightwell grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.
Brightwell reserves the right to revoke these exceptions either generally or in specific instances.
The Site may provide links to other websites and online resources. Brightwell are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.
Brightwell may block any links to or from the Site. Additionally, it may provide tools to allow you to link to the Site directly from a third party sit and if you do link to the Site (whether using such tools or otherwise), you agree that you will disable and remove any such link promptly upon Brightwell’s request.
Brightwell may collect and use information about you in accordance with its privacy policy. You can view a copy of this policy by clicking here.
These Terms of Use are effective until terminated. Brightwell may, at any time and for any reason, terminate your access to or use of the Site. If it terminates your access to the Site you will not have the right to bring claims against Brightwell or its affiliates with respect to such termination. Brightwell and its affiliates shall not be liable for any termination of your access to the Site.
You agree to indemnify, defend and hold Brightwell and its affiliates and their respective officers, directors, owners, agents, information providers and licensors (collectively Indemnified Parties) harmless from and against any and all claims’ liability’ losses’ costs and expenses incurred by any Indemnified Party in connection with any breach by you of these Terms of Use
These Terms of Use will be governed by and construed in accordance with the laws of England, and the courts of England will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.
Our specialized in-house design, quality control,
and manufacturing make our products highly
advanced and efficient. We continue to invest in
our research and development program to ensure
we anticipate market trends and expand our
internationally successful product lines to meet
your needs. Our in-house team of expert designers
are constantly working on new product development,
including research, ideas, and 3D prototypes.
Are you looking for a solution that is specific to you?
Our product ranges include custom design options to make them unique to your brand. This covers everything from colours, logos or a completely bespoke system, where our experienced in-house design team will support you, from initial ideas to manufacturing the final dosing system.
Our team of expert designers have years of experience in the design and development of dispensing and dosing systems. Our mechanical and electronic engineering competencies enable our designers to tackle any idea and bring it to life.
Typical core competencies and services offered by us include:
We pride ourselves on our adaptability and our ability to create custom-designed systems that cater to your specific cleaning and hygiene requirements. Whether you need laundry dosing, dishwash dosing, spray and foam cleaning solutions, or dilution solutions, we have the expertise to deliver. Our dedicated team of experts will work closely with you to develop innovative and efficient solutions that are perfectly tailored to your unique needs. Count on us to provide a personalized system that streamlines your cleaning processes, elevates hygiene standards, and delivers exceptional results. Let us join forces with you to design a solution that surpasses your expectations.
Thank you for submitting your inquiry to us. We appreciate your interest, and our team will respond to your request as soon as possible.
In the meantime, please feel free to follow us on LinkedIn for updates and news about Brightwell.
Best regards,
Brightwell team.
Thank you for signing up for our newsletter!
We promise to respect your privacy and will only use your email address to send you information to update you on product updates, launches and other relevant information.
If you have any questions or concerns, please feel free to contact us at marketing@brightwell.co.uk
Best regards,
Brightwell team.
Brightwell Dispensers Limited (registered in England under Co No. 661996) and whose registered office is at Unit 9, Euro Business Park, Estate Road, Newhaven, BN9 0DQ, East Sussex, England (Brightwell) maintain this site (Site) for your personal information and communication.
Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. Brightwell may make changes to these Terms of Use from time to time. Brightwell may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. You can determine when these Terms of Use were last changed by referring to the ‘LAST UPDATED’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.
You are responsible for all access to the Site using your internet connection, even if the access is by another person.
Brightwell reserves the right to restrict your access to the Site or part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If Brightwell grant you permission to access a restricted area, it may withdraw that permission at any time (including where you breach any of these Terms of Use).
Brightwell will use reasonable efforts to ensure that the Site is available at all times. However, it cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. In particular, the Site may be unavailable during periods when Brightwell are implementing upgrades to or carrying out essential maintenance on the Site.
You should assume that everything you see or read on the Site is copyrighted unless otherwise noted, and may not be used without the written permission of Brightwell. Brightwell neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties.
While Brightwell uses reasonable efforts to include accurate and up to date information in the Site, it provides the Site on an ‘as is’ basis and makes no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, Brightwell expressly excludes:
7.1 all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and
7.2 any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site (including any damages to or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video or audio from the Site).
The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit Brightwell’s liability to you for death or personal injury resulting from its negligence or that of its employees or agents.
The purchase of goods or services from Brightwell through the Site shall be subject exclusively to Brightwell’s terms and conditions of trading a copy of which can be viewed clicking here.
Your permission to use the Site is personal to you and non-transferable. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:
9.1 use the Site for any fraudulent or unlawful purpose;
9.2 use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;
9.3 impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site or express or imply that Brightwell endorse any statement you make;
9.4 interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available or violate any requirements, procedures, policies or regulations of such networks;
9.5 transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;
9.6 reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;
9.7 modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site.;
9.8 remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;
9.9 frame or mirror any part of the Site without Brightwell’s express prior written consent;
9.10 create a database by systematically downloading and storing Site content;
9.11 use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without Brightwell’s express prior written consent. Notwithstanding the foregoing, Brightwell grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.
Brightwell reserves the right to revoke these exceptions either generally or in specific instances.
The Site may provide links to other websites and online resources. Brightwell are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.
Brightwell may block any links to or from the Site. Additionally, it may provide tools to allow you to link to the Site directly from a third party sit and if you do link to the Site (whether using such tools or otherwise), you agree that you will disable and remove any such link promptly upon Brightwell’s request.
Brightwell may collect and use information about you in accordance with its privacy policy. You can view a copy of this policy by clicking here.
These Terms of Use are effective until terminated. Brightwell may, at any time and for any reason, terminate your access to or use of the Site. If it terminates your access to the Site you will not have the right to bring claims against Brightwell or its affiliates with respect to such termination. Brightwell and its affiliates shall not be liable for any termination of your access to the Site.
You agree to indemnify, defend and hold Brightwell and its affiliates and their respective officers, directors, owners, agents, information providers and licensors (collectively Indemnified Parties) harmless from and against any and all claims’ liability’ losses’ costs and expenses incurred by any Indemnified Party in connection with any breach by you of these Terms of Use
These Terms of Use will be governed by and construed in accordance with the laws of England, and the courts of England will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.
Are you in search of a cleaning or hygiene solution
that’s customized specifically to your unique needs
or your brand identity?
Our team of experts will collaborate closely with you to
design a fully customized system that’s tailored to your
requirements, budget, and timeline.
Lot
Every customer has unique cleaning and sanitation requirements. That’s why we offer completely customized solutions tailored to meet the specific needs of each customer. Our team of experts will work closely with you to design a system that incorporates our chemical dilution, spraying and foaming cleaning systems, laundry dosing solutions, and dishwasher solutions in a way that best suits your needs.
We begin by conducting a comprehensive assessment of your needs and goals, and then work closely with you to develop a solution that meets your requirements, budget, and timeline.
Whether you’re a small business or a large-scale operation, we have the expertise and experience to design a solution that’s right for you.
Our complimentary chemical compatibility testing will guarantee that
your chemical dosing solutions are equipped with the most appropriate
components, ensuring that you maximize their lifespan.
This includes conducting pumping tests to assess the accelerated life
cycle of our components in conjunction with your product, as well as
submersion tests to identify any potential compatibility issues with
the raw materials. Additional tests can be performed to determine
which materials are best suited for your specific chemical. We always
strive to find the most resilient materials that meet your requirements.
Our in-house printing capabilities enable us to apply your company or chemical brand to any product. Promoting your brand will enhance your business reputation.
Having your logo and contact details printed on products is an easy and effective way of contacting your team when needed. Additionally, any necessary information about chemicals can be printed to ensure safety.
Some of our products have an exclusivity option. Unique pin positions or access codes lock the equipment to your chemical refill. This prevents other chemicals from being used with your dosing solution, ensuring your return on investment and future sales. This option is subject to minimum order quantities and is available in specific ranges.
Your account manager is your dedicated point of contact, available whenever
you need assistance. We provide training sessions covering on-site training,
system support, sales and maintenance, detailed guidance, and product
installation and programming.
With our international offices and exclusive distributors worldwide, we can
conduct these sessions in a location and language that suits your requirements.
Benefit from the expertise of our team and receive personalized support to ensure
your success.
With regular investment in research and development, our
team of product specialists and development experts
monitor and anticipate market trends to extend our
internationally successful portfolio. Supported by
experienced teams from within quality and manufacturing,
we strive to continually deliver outstanding products
that meet our customers’ needs.
Many of our products include custom options to make them unique to your brand, from color and exclusivity options to logo printing and labelling.
Have a specific need? We can help with that too.
Our experienced in-house development team can work alongside your business to deliver a completely customized solution, guiding you through initial ideas and requirements to final manufacturing and market introduction.
Our team of expert designers have years of experience in the development of dosing equipment. Our mechanical, electronic, firmware and software engineers have the ability to bring your ideas to life. Dedicated Project Management streamlines coordination and delivers a controlled process to a timely and successful product launch.
We take pride in our flexibility and approach to meet your specific requirements. With our expertise, we can develop personalized designs and systems that are tailored to your specific needs. Whether you need a solution for laundry dosing, dishwasher dosing, or chemical dilution, we have the ability to deliver what you need.
Our team of specialists are committed to delivering innovative and effective solutions that align with your individual specification. Trust us to deliver a customized system to optimize your cleaning process, enhance hygiene standards, and ensure exceptional results.
Contact us today and let’s create your next product together.
We want to be a true employer of choice; together, we are
committed to leading the industry and setting the standard,
creating a cleaner world through our hygiene solutions
delivered through our people’s passion.
Here at Brightwell, we understand the value of people.
Working for us, you can expect to be part of something
great, and Brightwell’s values underpin that.
Our corporate values guide us in our daily actions, from how we care for people and the planet, to how we make decisions. Inspired by our vision to create a cleaner world through our hygiene solutions, we live by these values:
Empowering our people to deliver what we commit to, internally and externally
Harnessing collective efforts to achieve remarkable results
Always inquisitive and challenging in order to innovate
Acting with fairness and honesty in all situations
Inspiring our teams to exceed expectations
Respecting and enabling others to achieve common goals
Brightwell is always delighted to hear from dynamic
individuals who are dedicated to quality, customer satisfaction,
innovation, and creative thinking. We offer competitive
compensation, an enjoyable work environment, and the
chance to achieve your career aspirations. If you are interested
in becoming part of our team, please send your resume
to hr@brightwell.co.uk
Our culture enables our people to be inquisitive, ambitious, and challenging of our
products; in return, we offer opportunities for growth and development; in your
current role or new, providing you with the right tools to succeed!
We are dedicated to improving hygiene and cleanliness
worldwide. From laundry and dishwash dosing to
chemical dilution and spraying and foaming systems,
we offer a wide range of customisable solutions to take your
cleaning experience to the next level. Our products can
be tailored to your unique needs.
Our story began in 1947, and with a clear vision, we are helping to create a cleaner world through our cleaning and hygiene solutions. Drawing upon our family-run heritage, today, we are recognazed as an international leader in designing and manufacturing high-quality, efficient dosing systems.
Our company’s headquarters, innovation centre and manufacturing facilities are still based in the United Kingdom, where it all started. We export our products internationally with offices in the United States, France, Germany and Spain, and we export our products to over 70 countries, supported by a network of exclusive resellers.
Our corporate values guide us in our daily actions, from how we care for people and the planet, to how we make decisions. Inspired by our vision to create a cleaner world through our hygiene solutions, we live by these values:
Empowering our people to deliver what we commit to, internally and externally
Harnessing collective efforts to achieve remarkable results
Always inquisitive and challenging in order to innovate
Acting with fairness and honesty in all situations
Inspiring our teams to exceed expectations
Respecting and enabling others to achieve common goals
Sustainability is at the core of our business. We use ISO 14001:2015 certified environmental management systems to create sustainable solutions for our customers. By reducing materials, reusing when possible, and working with approved recycling partners, we’re committed to minimizing our environmental impact.
Recovery and recycling of other waste materials, including shrink wrap, plastics cardboard, wooden pallets, and electronics, using specialist recycling partners
Investment in energy efficient machinery to reduce our energy consumption, and Installation of low-energy LED lighting
Use of a closed-circuit water supply system for cooling our injection moulding machines
On-site recycling center for the recovery and reprocessing of plastic waste material
The use of recycled plastic in manufacturing
Contributing to local initiatives designed to reduce the impact of our activities on the environment
At Brightwell, we are dedicated to continuous improvements that enhance customer satisfaction. Our integrated QSHE system ensures compliance with applicable legislation and our certified ISO 9001:2015 and ISO 14001:2015 systems. Certified by BSI our customers can trust in our robust knowledge and skills to deliver ongoing improvements.
Our exceptional quality program ensures best practice manufacturing, incorporating rigorous testing during production to guarantee products are fit for purpose. In addition, our environmental initiatives minimize impact and waste, while prioritizing zero harm to employees, customers, suppliers, and the community.
International leader in Dispensing and Dosing systems,
designed and made for you
Stay up to date with the latest news and insights from Brightwell
We have the ideal solutions for you. Our top-notch, efficient dosing systems are designed and produced by us with your evolving cleaning and hygiene needs in mind.
Our team offers specialized in-house design and manufacturing from our headquarters in the United Kingdom and offices in the United States of America, France, Germany, and Spain. We export our products to over 70 countries, supported by a network of exclusive partners.
The Brightwell team is forward-thinking and continuously works to expand and enhance our extensive range of products. Our dosing solutions ensure hygiene and cleanliness in healthcare facilities, janitorial settings, laundries, professional kitchens, schools, and more.
This policy sets out how Brightwell Dispensers Limited (registered in England under Co No. 661996 and whose registered office is at Unit 9, Euro Business Park, Estate Road, Newhaven, BN9 0DQ, East Sussex, England) will use and protect information that you supply to us (whether via our website at www.brightwell.co.uk or otherwise). You are encouraged to read this policy thoroughly as it contains important information about what to expect when we collect personal information about you and how we will use your personal data. Should you have any queries about its contents, please feel free to ask us using any of the methods listed below under ‘Contact us’.
We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times.
This privacy policy was last updated in August 2021.
This policy applies to personal data that we process, whether through our website or otherwise, as a data controller. Personal data is information that relates to an identified or identifiable individual. We gather this data when you subscribe through this website to our mailing list or we process any orders you make for goods or services from us.
We may collect and process the following data:
your name;
your email address;
your telephone number;
your postal address;
your banking details
your IP address.
information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you.
We are constantly striving to improve our products and services. To help us do this it is important that we understand our customers’ needs and requirements. We may therefore use information you supply us to:
improve the appearance or performance of our website;
improve the design or range of products or services we offer;
engage with you via email about products or services that we believe you may find interesting;
engage with you via email for market research purposes.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our goods and services. These statistics will not include information that can be used to identify you.
We also gather this information to allow us to process any orders you may make, provide goods or services to you and to communicate with you on any matter relating to the conduct of your account. If you agree, we may also contact you about other products and services we think may be of interest to you.
From time to time, we may provide your information to customer service agencies for research and analysis purposes so that we can monitor and improve the goods and services we provide. We, or our agents and sub-contractors’ may contact you by post, email or telephone to ask you for your feedback and comments on our goods and services.
We and our group companies may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you agree to us providing you with marketing information, you can always opt-out at a later date.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to sales@brightwell.co.uk. If you agree to us providing you with marketing information, you can always opt-out at a later date.
We may share some of your information with our suppliers but only the extent that such information is reasonably and properly required in order to satisfy an order for goods or services.
If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
Save as indicated above we will never sell any of your information or divulge it to any third party except for the purposes of communicating with you in respect of our business, products and services or those of our group companies. We will only share information with enforcement authorities where there is a legal obligation to do so.
We use Spotler to batch process email deliveries to you and we may share with them any or all of the data that you have consented to provide us with. Spotler’s privacy policy may be viewed at https://spotler.co.uk/privacy-policy/ .
We use Google Analytics to analyse how our website is used and how web traffic flows through it. The only personal data we share with Google is your IP address via the cookie that is placed on your device. Google’s privacy policy may be viewed at https://policies.google.com/privacy?hl=en.
We take the security of all information very seriously. Our website uses SSL certification to transfer information and our servers are located in the United Kingdom. We have also put in place physical, electronic and managerial procedures to ensure that any information that you supply to us is stored and handled securely and will use all reasonable efforts to safeguard your personal information at all times. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
The information you provide may be transferred to countries outside of the United Kingdom or the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information and any transfer of information outside of the United Kingdom or the EEA will only occur to the extent that such transfer is reasonably and properly required in relation to any order for our goods and services.
The information we hold about you will be stored for as long as we share a business relationship. If you choose to unsubscribe from communications from us we will delete all of your personal information from our records within 30 days. If we receive a notification that a communication we have sent to you was undeliverable then we will attempt to contact you via an alternative method in order to make sure that we have the right contact information. If we are still unable to make contact with you we will delete all of your personal information from our records within 30 days. You also have a right to request the deletion of your data – see ‘Access to your information and updating and correcting your information’ below.
By completing the ‘Contact us’ form on our website (or by signing anything to similarly indicate such consent), you consent to receive communications from us that we will send to you with regards to our business, products and services and those of our group companies. On each communication you receive from us there will be a clearly marked link which will allow you to readily unsubscribe from all further communications.
You may also withdraw your consent to receive communications from us at any time by emailing us at sales@brightwell.co.uk or by writing to us at the address detailed in the section below entitled “Contact us”.
Cookies are small files placed on your browsing device to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. They also allow us to tailor your experience of our website and to help us to improve its performance overall.
Cookies cannot be used to access your device or any information stored on it. You can usually choose to prevent cookies being stored on your device by altering the settings of your browser. However, in a few cases, some of our website features may not function if you remove cookies from your browser
For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org and those websites tell you how to remove cookies from your browser.
Our website may contain links to other websites which may be of interest. We have no control over, nor accept any responsibility for, their content. You are advised to exercise caution when entering any information on external websites as this privacy policy only applies to this website so, when you link to other websites, you should read their own privacy policies.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to sales@brightwell.co.uk or send a letter to the address detailed in the section below entitled “Contact us”. We may make a small charge for this service.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or name or payment details, please let us know the correct details by sending an email to sales@brightwell.co.uk or send a letter to the address detailed in the section below entitled “Contact us”. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
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