Innovation in design

With regular investment in research and development, our
team of product specialists and development experts
monitor and anticipate market trends to extend our
internationally successful portfolio. Supported by
experienced teams from within quality and manufacturing,
Brightwell strive to continually deliver outstanding products
that meet our customers’ needs.

brightwell-dosing-concept-sketches

A tailored solution to meet your needs  

Many of our products include custom options to make them unique to your brand, from colour and exclusivity options to logo printing and labelling. Have a specific need? We can help with that too. Our experienced in-house development team can work alongside your business to deliver a completely bespoke solution, guiding you through initial ideas and requirements to final manufacturing and market introduction.

Our design capabilities  

Our team of expert designers have years of experience in the development of dosing equipment. Our mechanical, electronic, firmware and software engineers have the ability to bring your ideas to life. Dedicated Project Management streamlines coordination and delivers a controlled process to a timely and successful product launch.

  • Project management
  • Market research and investigations
  • Project viability studies and business justification
  • Ideas and concept generation
  • Mechanical design
  • Electronic hardware development
  • Firmware and Software applications
  • Rapid prototyping and model-making
  • Product verification and validation
  • Product compliance and regulatory support
  • Intellectual property management
Brightwell-dosing-concept

Customised cleaning solutions

We take pride in our flexibility and approach to meet your specific requirements. With our expertise, we can develop personalised designs and systems that are tailored to your specific needs. Whether you need a solution for laundry dosing, dishwasher dosing, or chemical dilution, we have the ability to deliver what you need. Our team of specialists are committed to delivering innovative and effective solutions that align with your individual specification. Trust us to deliver a bespoke system to optimise your cleaning process, enhance hygiene standards, and ensure exceptional results. Contact us today and let’s create your next product together.

Innovation in design

With regular investment in research and development, our
team of product specialists and development experts
monitor and anticipate market trends to extend our
internationally successful portfolio. Supported by
experienced teams from within quality and manufacturing,
Brightwell strive to continually deliver outstanding products
that meet our customers’ needs.

brightwell-dosing-concept-sketches

A tailored solution to meet your needs  

Many of our products include custom options to make them unique to your brand, from colour and exclusivity options to logo printing and labelling. Have a specific need? We can help with that too. Our experienced in-house development team can work alongside your business to deliver a completely bespoke solution, guiding you through initial ideas and requirements to final manufacturing and market introduction.

Our design capabilities  

Our team of expert designers have years of experience in the development of dosing equipment. Our mechanical, electronic, firmware and software engineers have the ability to bring your ideas to life. Dedicated Project Management streamlines coordination and delivers a controlled process to a timely and successful product launch.

  • Project management
  • Market research and investigations
  • Project viability studies and business justification
  • Ideas and concept generation
  • Mechanical design
  • Electronic hardware development
  • Firmware and Software applications
  • Rapid prototyping and model-making
  • Product verification and validation
  • Product compliance and regulatory support
  • Intellectual property management
Brightwell-dosing-concept

Customised cleaning solutions

We take pride in our flexibility and approach to meet your specific requirements. With our expertise, we can develop personalised designs and systems that are tailored to your specific needs. Whether you need a solution for laundry dosing, dishwasher dosing, or chemical dilution, we have the ability to deliver what you need. Our team of specialists are committed to delivering innovative and effective solutions that align with your individual specification. Trust us to deliver a bespoke system to optimise your cleaning process, enhance hygiene standards, and ensure exceptional results. Contact us today and let’s create your next product together.

Innovation in design

With regular investment in research and development, our
team of product specialists and development experts
monitor and anticipate market trends to extend our
internationally successful portfolio. Supported by
experienced teams from within quality and manufacturing,
Brightwell strive to continually deliver outstanding products
that meet our customers’ needs.

brightwell-dosing-concept-sketches

A tailored solution to meet your needs  

Many of our products include custom options to make them unique to your brand, from colour and exclusivity options to logo printing and labelling. Have a specific need? We can help with that too. Our experienced in-house development team can work alongside your business to deliver a completely bespoke solution, guiding you through initial ideas and requirements to final manufacturing and market introduction.

Our design capabilities  

Our team of expert designers have years of experience in the development of dosing equipment. Our mechanical, electronic, firmware and software engineers have the ability to bring your ideas to life. Dedicated Project Management streamlines coordination and delivers a controlled process to a timely and successful product launch.

  • Project management
  • Market research and investigations
  • Project viability studies and business justification
  • Ideas and concept generation
  • Mechanical design
  • Electronic hardware development
  • Firmware and Software applications
  • Rapid prototyping and model-making
  • Product verification and validation
  • Product compliance and regulatory support
  • Intellectual property management
Brightwell-dosing-concept

Customised cleaning solutions

We take pride in our flexibility and approach to meet your specific requirements. With our expertise, we can develop personalised designs and systems that are tailored to your specific needs. Whether you need a solution for laundry dosing, dishwasher dosing, or chemical dilution, we have the ability to deliver what you need. Our team of specialists are committed to delivering innovative and effective solutions that align with your individual specification. Trust us to deliver a bespoke system to optimise your cleaning process, enhance hygiene standards, and ensure exceptional results. Contact us today and let’s create your next product together.

Innovation in design

With regular investment in research and development, our
team of product specialists and development experts
monitor and anticipate market trends to extend our
internationally successful portfolio. Supported by
experienced teams from within quality and manufacturing,
Brightwell strive to continually deliver outstanding products
that meet our customers’ needs.

brightwell-dosing-concept-sketches

A tailored solution to meet your needs  

Many of our products include custom options to make them unique to your brand, from colour and exclusivity options to logo printing and labelling. Have a specific need? We can help with that too. Our experienced in-house development team can work alongside your business to deliver a completely bespoke solution, guiding you through initial ideas and requirements to final manufacturing and market introduction.

Our design capabilities  

Our team of expert designers have years of experience in the development of dosing equipment. Our mechanical, electronic, firmware and software engineers have the ability to bring your ideas to life. Dedicated Project Management streamlines coordination and delivers a controlled process to a timely and successful product launch.

  • Project management
  • Market research and investigations
  • Project viability studies and business justification
  • Ideas and concept generation
  • Mechanical design
  • Electronic hardware development
  • Firmware and Software applications
  • Rapid prototyping and model-making
  • Product verification and validation
  • Product compliance and regulatory support
  • Intellectual property management
Brightwell-dosing-concept

Customised cleaning solutions

We take pride in our flexibility and approach to meet your specific requirements. With our expertise, we can develop personalised designs and systems that are tailored to your specific needs. Whether you need a solution for laundry dosing, dishwasher dosing, or chemical dilution, we have the ability to deliver what you need. Our team of specialists are committed to delivering innovative and effective solutions that align with your individual specification. Trust us to deliver a bespoke system to optimise your cleaning process, enhance hygiene standards, and ensure exceptional results. Contact us today and let’s create your next product together.

About Brightwell

We are dedicated to improving hygiene and cleanliness
worldwide. From laundry and dishwash dosing to
chemical dilution and spraying and foaming systems,
we offer a wide range of customizable solutions to take your
cleaning experience to the next level. Our products can
be tailored to your unique needs.

The Brightwell story

Our story began in 1947, and with a clear vision, we are helping to create a cleaner world through our cleaning and hygiene solutions. Drawing upon our family-run heritage, today, we are recognized as an international leader in designing and manufacturing high-quality, efficient dosing systems.

Our company’s headquarters, innovation centre and manufacturing facilities are still based in the United Kingdom, where it all started. We export our products internationally with offices in the United States, France, Germany and Spain, and we export our products to over 70 countries, supported by a network of exclusive resellers.

Our values

Our corporate values guide us in our daily actions, from how we care for people and the planet, to how we make decisions. Inspired by our vision to create a cleaner world through our hygiene solutions, we live by these values:

accountable-ambition-value-icon-light-blue

Accountable ambition

Empowering our people to deliver what we commit to, internally and externally

Collaborative success

Harnessing collective efforts to achieve remarkable results

curiousity-and-creativity-light-blue-values-icon_Curious_Blue

Curiosity and creativity

Always inquisitive and challenging in order to innovate

integrity-orange-value-icon

Integrity

Acting with fairness and honesty in all situations

passion-to-excel-value-icon-light-blue_Passion to excel

Passion to excel

Inspiring our teams to exceed expectations

Supportive-inclusion-value-icon-purple_Supportive Inclusion_Purple

Supportive inclusion

Respecting and enabling others to achieve common goals

about-us-brightwell-factory

Sustainability at Brightwell

Sustainability is at the core of our business. We use ISO 14001:2015 certified environmental management systems to create sustainable solutions for our customers. By reducing materials, reusing when possible, and working with approved recycling partners, we’re committed to minimizing our environmental impact.

Recovery and recycling of other waste materials, including shrink wrap, plastics cardboard, wooden pallets, and electronics, using specialist recycling partners

Investment in energy efficient machinery to reduce our energy consumption, and Installation of low-energy LED lighting

Use of a closed-circuit water supply system for cooling our injection moulding machines

On-site recycling center for the recovery and reprocessing of plastic waste material

The use of recycled plastic in manufacturing

Contributing to local initiatives designed to reduce the impact of our activities on the environment

about-brightwell-inner

Quality Health Safety Environmental (QSHE)

At Brightwell, we are dedicated to continuous improvements that enhance customer satisfaction. Our integrated QSHE system ensures compliance with applicable legislation and our certified ISO 9001:2015 and ISO 14001:2015 systems. Certified by BSI our customers can trust in our robust knowledge and skills to deliver ongoing improvements.

Our exceptional quality program ensures best practice manufacturing, incorporating rigorous testing during production to guarantee products are fit for purpose. In addition, our environmental initiatives minimize impact and waste, while prioritizing zero harm to employees, customers, suppliers, and the community.

Coordinated measurement machine (CMM)

brightwell-accelerated-life-testing

Accelerated life testing of pumps

brightwell-wall-testing

Extended functionality test

brightwell-aql

Prototype testing

brightwell-customers-chem-compat

Customer’s chemical compatibility testing

compliance-testing-web

Compliance testing

firmware-testing-web

Firmware testing

software-testing-web

Software testing

mechanical-life-testing

Mechanical life testing

About Brightwell

We are dedicated to improving hygiene and cleanliness
worldwide. From laundry and dishwash dosing to
chemical dilution and spraying and foaming systems,
we offer a wide range of customizable solutions to take your
cleaning experience to the next level. Our products can
be tailored to your unique needs.

The Brightwell story

Our story began in 1947, and with a clear vision, we are helping to create a cleaner world through our cleaning and hygiene solutions. Drawing upon our family-run heritage, today, we are recognized as an international leader in designing and manufacturing high-quality, efficient dosing systems.

Our company’s headquarters, innovation centre and manufacturing facilities are still based in the United Kingdom, where it all started. We export our products internationally with offices in the United States, France, Germany and Spain, and we export our products to over 70 countries, supported by a network of exclusive resellers.

Our values

Our corporate values guide us in our daily actions, from how we care for people and the planet, to how we make decisions. Inspired by our vision to create a cleaner world through our hygiene solutions, we live by these values:

accountable-ambition-value-icon-light-blue

Accountable ambition

Empowering our people to deliver what we commit to, internally and externally

Collaborative success

Harnessing collective efforts to achieve remarkable results

curiousity-and-creativity-light-blue-values-icon_Curious_Blue

Curiosity and creativity

Always inquisitive and challenging in order to innovate

integrity-orange-value-icon

Integrity

Acting with fairness and honesty in all situations

passion-to-excel-value-icon-light-blue_Passion to excel

Passion to excel

Inspiring our teams to exceed expectations

Supportive-inclusion-value-icon-purple_Supportive Inclusion_Purple

Supportive inclusion

Respecting and enabling others to achieve common goals

about-us-brightwell-factory

Sustainability at Brightwell

Sustainability is at the core of our business. We use ISO 14001:2015 certified environmental management systems to create sustainable solutions for our customers. By reducing materials, reusing when possible, and working with approved recycling partners, we’re committed to minimizing our environmental impact.

Recovery and recycling of other waste materials, including shrink wrap, plastics cardboard, wooden pallets, and electronics, using specialist recycling partners

Investment in energy efficient machinery to reduce our energy consumption, and Installation of low-energy LED lighting

Use of a closed-circuit water supply system for cooling our injection moulding machines

On-site recycling center for the recovery and reprocessing of plastic waste material

The use of recycled plastic in manufacturing

Contributing to local initiatives designed to reduce the impact of our activities on the environment

about-brightwell-inner

Quality Health Safety Environmental (QSHE)

At Brightwell, we are dedicated to continuous improvements that enhance customer satisfaction. Our integrated QSHE system ensures compliance with applicable legislation and our certified ISO 9001:2015 and ISO 14001:2015 systems. Certified by BSI our customers can trust in our robust knowledge and skills to deliver ongoing improvements.

Our exceptional quality program ensures best practice manufacturing, incorporating rigorous testing during production to guarantee products are fit for purpose. In addition, our environmental initiatives minimize impact and waste, while prioritizing zero harm to employees, customers, suppliers, and the community.

Coordinated measurement machine (CMM)

brightwell-accelerated-life-testing

Accelerated life testing of pumps

brightwell-wall-testing

Extended functionality test

brightwell-aql

Prototype testing

brightwell-customers-chem-compat

Customer’s chemical compatibility testing

compliance-testing-web

Compliance testing

firmware-testing-web

Firmware testing

software-testing-web

Software testing

mechanical-life-testing

Mechanical life testing

About Brightwell

We are dedicated to improving hygiene and cleanliness
worldwide. From laundry and dishwash dosing to
chemical dilution and spraying and foaming systems,
we offer a wide range of customizable solutions to take your
cleaning experience to the next level. Our products can
be tailored to your unique needs.

The Brightwell story

Our story began in 1947, and with a clear vision, we are helping to create a cleaner world through our cleaning and hygiene solutions. Drawing upon our family-run heritage, today, we are recognized as an international leader in designing and manufacturing high-quality, efficient dosing systems.

Our company’s headquarters, innovation centre and manufacturing facilities are still based in the United Kingdom, where it all started. We export our products internationally with offices in the United States, France, Germany and Spain, and we export our products to over 70 countries, supported by a network of exclusive resellers.

Our values

Our corporate values guide us in our daily actions, from how we care for people and the planet, to how we make decisions. Inspired by our vision to create a cleaner world through our hygiene solutions, we live by these values:

accountable-ambition-value-icon-light-blue

Accountable ambition

Empowering our people to deliver what we commit to, internally and externally

Collaborative success

Harnessing collective efforts to achieve remarkable results

curiousity-and-creativity-light-blue-values-icon_Curious_Blue

Curiosity and creativity

Always inquisitive and challenging in order to innovate

integrity-orange-value-icon

Integrity

Acting with fairness and honesty in all situations

passion-to-excel-value-icon-light-blue_Passion to excel

Passion to excel

Inspiring our teams to exceed expectations

Supportive-inclusion-value-icon-purple_Supportive Inclusion_Purple

Supportive inclusion

Respecting and enabling others to achieve common goals

about-us-brightwell-factory

Sustainability at Brightwell

Sustainability is at the core of our business. We use ISO 14001:2015 certified environmental management systems to create sustainable solutions for our customers. By reducing materials, reusing when possible, and working with approved recycling partners, we’re committed to minimizing our environmental impact.

Recovery and recycling of other waste materials, including shrink wrap, plastics cardboard, wooden pallets, and electronics, using specialist recycling partners

Investment in energy efficient machinery to reduce our energy consumption, and Installation of low-energy LED lighting

Use of a closed-circuit water supply system for cooling our injection moulding machines

On-site recycling center for the recovery and reprocessing of plastic waste material

The use of recycled plastic in manufacturing

Contributing to local initiatives designed to reduce the impact of our activities on the environment

about-brightwell-inner

Quality Health Safety Environmental (QSHE)

At Brightwell, we are dedicated to continuous improvements that enhance customer satisfaction. Our integrated QSHE system ensures compliance with applicable legislation and our certified ISO 9001:2015 and ISO 14001:2015 systems. Certified by BSI our customers can trust in our robust knowledge and skills to deliver ongoing improvements.

Our exceptional quality program ensures best practice manufacturing, incorporating rigorous testing during production to guarantee products are fit for purpose. In addition, our environmental initiatives minimize impact and waste, while prioritizing zero harm to employees, customers, suppliers, and the community.

Coordinated measurement machine (CMM)

brightwell-accelerated-life-testing

Accelerated life testing of pumps

brightwell-wall-testing

Extended functionality test

brightwell-aql

Prototype testing

brightwell-customers-chem-compat

Customer’s chemical compatibility testing

compliance-testing-web

Compliance testing

firmware-testing-web

Firmware testing

software-testing-web

Software testing

mechanical-life-testing

Mechanical life testing

About Brightwell

We are dedicated to improving hygiene and cleanliness
worldwide. From laundry and dishwash dosing to
chemical dilution and spraying and foaming systems,
we offer a wide range of customizable solutions to take your
cleaning experience to the next level. Our products can
be tailored to your unique needs.

The Brightwell story

Our story began in 1947, and with a clear vision, we are helping to create a cleaner world through our cleaning and hygiene solutions. Drawing upon our family-run heritage, today, we are recognized as an international leader in designing and manufacturing high-quality, efficient dosing systems.

Our company’s headquarters, innovation centre and manufacturing facilities are still based in the United Kingdom, where it all started. We export our products internationally with offices in the United States, France, Germany and Spain, and we export our products to over 70 countries, supported by a network of exclusive resellers.

Our values

Our corporate values guide us in our daily actions, from how we care for people and the planet, to how we make decisions. Inspired by our vision to create a cleaner world through our hygiene solutions, we live by these values:

accountable-ambition-value-icon-light-blue

Accountable ambition

Empowering our people to deliver what we commit to, internally and externally

Collaborative success

Harnessing collective efforts to achieve remarkable results

curiousity-and-creativity-light-blue-values-icon_Curious_Blue

Curiosity and creativity

Always inquisitive and challenging in order to innovate

integrity-orange-value-icon

Integrity

Acting with fairness and honesty in all situations

passion-to-excel-value-icon-light-blue_Passion to excel

Passion to excel

Inspiring our teams to exceed expectations

Supportive-inclusion-value-icon-purple_Supportive Inclusion_Purple

Supportive inclusion

Respecting and enabling others to achieve common goals

about-us-brightwell-factory

Sustainability at Brightwell

Sustainability is at the core of our business. We use ISO 14001:2015 certified environmental management systems to create sustainable solutions for our customers. By reducing materials, reusing when possible, and working with approved recycling partners, we’re committed to minimizing our environmental impact.

Recovery and recycling of other waste materials, including shrink wrap, plastics cardboard, wooden pallets, and electronics, using specialist recycling partners

Investment in energy efficient machinery to reduce our energy consumption, and Installation of low-energy LED lighting

Use of a closed-circuit water supply system for cooling our injection moulding machines

On-site recycling center for the recovery and reprocessing of plastic waste material

The use of recycled plastic in manufacturing

Contributing to local initiatives designed to reduce the impact of our activities on the environment

about-brightwell-inner

Quality Health Safety Environmental (QSHE)

At Brightwell, we are dedicated to continuous improvements that enhance customer satisfaction. Our integrated QSHE system ensures compliance with applicable legislation and our certified ISO 9001:2015 and ISO 14001:2015 systems. Certified by BSI our customers can trust in our robust knowledge and skills to deliver ongoing improvements.

Our exceptional quality program ensures best practice manufacturing, incorporating rigorous testing during production to guarantee products are fit for purpose. In addition, our environmental initiatives minimize impact and waste, while prioritizing zero harm to employees, customers, suppliers, and the community.

Coordinated measurement machine (CMM)

brightwell-accelerated-life-testing

Accelerated life testing of pumps

brightwell-wall-testing

Extended functionality test

brightwell-aql

Prototype testing

brightwell-customers-chem-compat

Customer’s chemical compatibility testing

compliance-testing-web

Compliance testing

firmware-testing-web

Firmware testing

software-testing-web

Software testing

mechanical-life-testing

Mechanical life testing

Certification and Compliances

Discover our commitment to excellence through industry certifications and regulatory
adherence. Set to communicate with customers transparency and trust in every
aspect of our operation.

Our Certification partners:

Scroll down to view our certification provided by the below partners.

Quality Safety Health Environmental (QSHE)

At Brightwell, we are dedicated to continuous improvements that enhance customer satisfaction. Our integrated QSHE system ensures compliance with applicable legislation and our certified ISO 9001:2015 and ISO 14001:2015 systems. Certified by BSI our customers can trust in our robust knowledge and skills to deliver ongoing improvements.

Our exceptional quality program ensures best practice manufacturing, incorporating rigorous testing during production to guarantee products are fit for purpose. In addition, our environmental initiatives minimise impact and waste, while prioritising zero harm to employees, customers, suppliers, and the community.

Innovation in design

With regular investment in research and development, our
team of product specialists and development experts
monitor and anticipate market trends to extend our
internationally successful portfolio. Supported by
experienced teams from within quality and manufacturing,
Brightwell strive to continually deliver outstanding products
that meet our customers’ needs.

brightwell-dosing-concept-sketches

A tailored solution to meet your needs  

Many of our products include custom options to make them unique to your brand, from colour and exclusivity options to logo printing and labelling. Have a specific need? We can help with that too. Our experienced in-house development team can work alongside your business to deliver a completely bespoke solution, guiding you through initial ideas and requirements to final manufacturing and market introduction.

Our design capabilities  

Our team of expert designers have years of experience in the development of dosing equipment. Our mechanical, electronic, firmware and software engineers have the ability to bring your ideas to life. Dedicated Project Management streamlines coordination and delivers a controlled process to a timely and successful product launch.

  • Project management
  • Market research and investigations
  • Project viability studies and business justification
  • Ideas and concept generation
  • Mechanical design
  • Electronic hardware development
  • Firmware and Software applications
  • Rapid prototyping and model-making
  • Product verification and validation
  • Product compliance and regulatory support
  • Intellectual property management
Brightwell-dosing-concept

Customised Cleaning Solutions

We take pride in our flexibility and approach to meet your specific requirements. With our expertise, we can develop personalised designs and systems that are tailored to your specific needs. Whether you need a solution for laundry dosing, dishwasher dosing, or chemical dilution, we have the ability to deliver what you need. Our team of specialists are committed to delivering innovative and effective solutions that align with your individual specification. Trust us to deliver a bespoke system to optimise your cleaning process, enhance hygiene standards, and ensure exceptional results. Contact us today and let’s create your next product together.

Your feedback matters

Your feedback matters

Website Terms of Use

Brightwell Dispensers Limited (registered in England under Co No. 661996) and whose registered office is at Unit 9, Euro Business Park, Estate Road, Newhaven, BN9 0DQ, East Sussex, England (Brightwell) maintain this site (Site) for your personal information and communication.

Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. Brightwell may make changes to these Terms of Use from time to time. Brightwell may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. You can determine when these Terms of Use were last changed by referring to the ‘LAST UPDATED’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.
You are responsible for all access to the Site using your internet connection, even if the access is by another person.
Brightwell reserves the right to restrict your access to the Site or part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If Brightwell grant you permission to access a restricted area, it may withdraw that permission at any time (including where you breach any of these Terms of Use).

Brightwell will use reasonable efforts to ensure that the Site is available at all times. However, it cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. In particular, the Site may be unavailable during periods when Brightwell are implementing upgrades to or carrying out essential maintenance on the Site.

You should assume that everything you see or read on the Site is copyrighted unless otherwise noted, and may not be used without the written permission of Brightwell. Brightwell neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties.
While Brightwell uses reasonable efforts to include accurate and up to date information in the Site, it provides the Site on an ‘as is’ basis and makes no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, Brightwell expressly excludes:

7.1 all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and

7.2 any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site (including any damages to or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video or audio from the Site).

The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit Brightwell’s liability to you for death or personal injury resulting from its negligence or that of its employees or agents.

The purchase of goods or services from Brightwell through the Site shall be subject exclusively to Brightwell’s terms and conditions of trading a copy of which can be viewed clicking here.
Your permission to use the Site is personal to you and non-transferable. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:

9.1 use the Site for any fraudulent or unlawful purpose;

9.2 use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;

9.3 impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site or express or imply that Brightwell endorse any statement you make;

9.4 interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available or violate any requirements, procedures, policies or regulations of such networks;

9.5 transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;

9.6 reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;

9.7 modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site.;

9.8 remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;

9.9 frame or mirror any part of the Site without Brightwell’s express prior written consent;

9.10 create a database by systematically downloading and storing Site content;

9.11 use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without Brightwell’s express prior written consent. Notwithstanding the foregoing, Brightwell grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.
Brightwell reserves the right to revoke these exceptions either generally or in specific instances.

The Site may provide links to other websites and online resources. Brightwell are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.
Brightwell may block any links to or from the Site. Additionally, it may provide tools to allow you to link to the Site directly from a third party sit and if you do link to the Site (whether using such tools or otherwise), you agree that you will disable and remove any such link promptly upon Brightwell’s request.
Brightwell may collect and use information about you in accordance with its privacy policy. You can view a copy of this policy by clicking here.

These Terms of Use are effective until terminated. Brightwell may, at any time and for any reason, terminate your access to or use of the Site. If it terminates your access to the Site you will not have the right to bring claims against Brightwell or its affiliates with respect to such termination. Brightwell and its affiliates shall not be liable for any termination of your access to the Site.
You agree to indemnify, defend and hold Brightwell and its affiliates and their respective officers, directors, owners, agents, information providers and licensors (collectively Indemnified Parties) harmless from and against any and all claims’ liability’ losses’ costs and expenses incurred by any Indemnified Party in connection with any breach by you of these Terms of Use
These Terms of Use will be governed by and construed in accordance with the laws of England, and the courts of England will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.

Innovation in design  

Our specialized in-house design, quality control,
and manufacturing make our products highly
advanced and efficient. We continue to invest in
our research and development program to ensure
we anticipate market trends and expand our
internationally successful product lines to meet
your needs. Our in-house team of expert designers
are constantly working on new product development,
including research, ideas, and 3D prototypes.

Custom design  

Are you looking for a solution that is specific to you?
Our product ranges include custom design options to make them unique to your brand. This covers everything from colours, logos or a completely bespoke system, where our experienced in-house design team will support you, from initial ideas to manufacturing the final dosing system.

Our design expertise   

Our team of expert designers have years of experience in the design and development of dispensing and dosing systems. Our mechanical and electronic engineering competencies enable our designers to tackle any idea and bring it to life.

Typical core competencies and services offered by us include:

  • Product design (mechanical, electronic hardware & software development)
  • Project management and development with quality partners
  • Project viability studies
  • Market research and investigations
  • Concept generation
  • Regulatory support
  • Rapid prototyping, model-making and testing
  • Intellectual property management

Customized Cleaning Solutions

We pride ourselves on our adaptability and our ability to create custom-designed systems that cater to your specific cleaning and hygiene requirements. Whether you need laundry dosing, dishwash dosing, spray and foam cleaning solutions, or dilution solutions, we have the expertise to deliver. Our dedicated team of experts will work closely with you to develop innovative and efficient solutions that are perfectly tailored to your unique needs. Count on us to provide a personalized system that streamlines your cleaning processes, elevates hygiene standards, and delivers exceptional results. Let us join forces with you to design a solution that surpasses your expectations.

Thank you for submitting your inquiry to us. We appreciate your interest, and our team will respond to your request as soon as possible.

In the meantime, please feel free to follow us on LinkedIn for updates and news about Brightwell.

Best regards,

Brightwell team.

Thank you for signing up for our newsletter!

We promise to respect your privacy and will only use your email address to send you information to update you on product updates, launches and other relevant information.

If you have any questions or concerns, please feel free to contact us at marketing@brightwell.co.uk

Best regards,

Brightwell team.

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Website Terms of Use

Brightwell Dispensers Limited (registered in England under Co No. 661996) and whose registered office is at Unit 9, Euro Business Park, Estate Road, Newhaven, BN9 0DQ, East Sussex, England (Brightwell) maintain this site (Site) for your personal information and communication.

Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. Brightwell may make changes to these Terms of Use from time to time. Brightwell may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. You can determine when these Terms of Use were last changed by referring to the ‘LAST UPDATED’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.
You are responsible for all access to the Site using your internet connection, even if the access is by another person.
Brightwell reserves the right to restrict your access to the Site or part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If Brightwell grant you permission to access a restricted area, it may withdraw that permission at any time (including where you breach any of these Terms of Use).

Brightwell will use reasonable efforts to ensure that the Site is available at all times. However, it cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. In particular, the Site may be unavailable during periods when Brightwell are implementing upgrades to or carrying out essential maintenance on the Site.

You should assume that everything you see or read on the Site is copyrighted unless otherwise noted, and may not be used without the written permission of Brightwell. Brightwell neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties.
While Brightwell uses reasonable efforts to include accurate and up to date information in the Site, it provides the Site on an ‘as is’ basis and makes no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, Brightwell expressly excludes:

7.1 all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and

7.2 any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site (including any damages to or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video or audio from the Site).

The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit Brightwell’s liability to you for death or personal injury resulting from its negligence or that of its employees or agents.

The purchase of goods or services from Brightwell through the Site shall be subject exclusively to Brightwell’s terms and conditions of trading a copy of which can be viewed clicking here.
Your permission to use the Site is personal to you and non-transferable. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:

9.1 use the Site for any fraudulent or unlawful purpose;

9.2 use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;

9.3 impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site or express or imply that Brightwell endorse any statement you make;

9.4 interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available or violate any requirements, procedures, policies or regulations of such networks;

9.5 transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;

9.6 reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;

9.7 modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site.;

9.8 remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;

9.9 frame or mirror any part of the Site without Brightwell’s express prior written consent;

9.10 create a database by systematically downloading and storing Site content;

9.11 use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without Brightwell’s express prior written consent. Notwithstanding the foregoing, Brightwell grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.
Brightwell reserves the right to revoke these exceptions either generally or in specific instances.

The Site may provide links to other websites and online resources. Brightwell are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.
Brightwell may block any links to or from the Site. Additionally, it may provide tools to allow you to link to the Site directly from a third party sit and if you do link to the Site (whether using such tools or otherwise), you agree that you will disable and remove any such link promptly upon Brightwell’s request.
Brightwell may collect and use information about you in accordance with its privacy policy. You can view a copy of this policy by clicking here.

These Terms of Use are effective until terminated. Brightwell may, at any time and for any reason, terminate your access to or use of the Site. If it terminates your access to the Site you will not have the right to bring claims against Brightwell or its affiliates with respect to such termination. Brightwell and its affiliates shall not be liable for any termination of your access to the Site.
You agree to indemnify, defend and hold Brightwell and its affiliates and their respective officers, directors, owners, agents, information providers and licensors (collectively Indemnified Parties) harmless from and against any and all claims’ liability’ losses’ costs and expenses incurred by any Indemnified Party in connection with any breach by you of these Terms of Use
These Terms of Use will be governed by and construed in accordance with the laws of England, and the courts of England will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.

Custom Solution

Are you in search of a cleaning or hygiene solution
that’s customized specifically to your unique needs
or your brand identity?

Our team of experts will collaborate closely with you to
design a fully customized system that’s tailored to your
requirements, budget, and timeline.

Lot

Ecomulti-Compact-4+2-(Front)-cropped-custom-design

Solutions: Designed Specifically For You

Every customer has unique cleaning and sanitation requirements. That’s why we offer completely customized solutions tailored to meet the specific needs of each customer. Our team of experts will work closely with you to design a system that incorporates our chemical dilution, spraying and foaming cleaning systems, laundry dosing solutions, and dishwasher solutions in a way that best suits your needs.

We begin by conducting a comprehensive assessment of your needs and goals, and then work closely with you to develop a solution that meets your requirements, budget, and timeline.
Whether you’re a small business or a large-scale operation, we have the expertise and experience to design a solution that’s right for you.

Free Chemical Compatibility Test

Our complimentary chemical compatibility testing will guarantee that
your chemical dosing solutions are equipped with the most appropriate
components, ensuring that you maximize their lifespan.

This includes conducting pumping tests to assess the accelerated life
cycle of our components in conjunction with your product, as well as
submersion tests to identify any potential compatibility issues with
the raw materials. Additional tests can be performed to determine
which materials are best suited for your specific chemical. We always
strive to find the most resilient materials that meet your requirements.

EcoRange-Cabinet-2Ltr-(Angled)-cropped-custom-design

Promoting Your Brand

Our in-house printing capabilities enable us to apply your company or chemical brand to any product. Promoting your brand will enhance your business reputation.

Having your logo and contact details printed on products is an easy and effective way of contacting your team when needed. Additionally, any necessary information about chemicals can be printed to ensure safety.

Exclusivity Options

Some of our products have an exclusivity option. Unique pin positions or access codes lock the equipment to your chemical refill. This prevents other chemicals from being used with your dosing solution, ensuring your return on investment and future sales. This option is subject to minimum order quantities and is available in specific ranges.

brightwell-custom-design-traning-and-support-banner

Training and Support

Your account manager is your dedicated point of contact, available whenever
you need assistance. We provide training sessions covering on-site training,
system support, sales and maintenance, detailed guidance, and product
installation and programming.

With our international offices and exclusive distributors worldwide, we can
conduct these sessions in a location and language that suits your requirements.
Benefit from the expertise of our team and receive personalized support to ensure
your success.

Innovation In Design

With regular investment in research and development, our
team of product specialists and development experts
monitor and anticipate market trends to extend our
internationally successful portfolio. Supported by
experienced teams from within quality and manufacturing,
we strive to continually deliver outstanding products
that meet our customers’ needs.

brightwell-dosing-concept-sketches

A Customized Solution To Meet Your Needs  

Many of our products include custom options to make them unique to your brand, from color and exclusivity options to logo printing and labeling.

Have a specific need? We can help with that too.
Our experienced in-house development team can work alongside your business to deliver a completely customized solution, guiding you through initial ideas and requirements to final manufacturing and market introduction.

Our Design Capabilities  

Our team of expert designers have years of experience in the development of dosing equipment. Our mechanical, electronic, firmware and software engineers have the ability to bring your ideas to life. Dedicated Project Management streamlines coordination and delivers a controlled process to a timely and successful product launch.

  • Project management
  • Market research and investigations
  • Project viability studies and business justification
  • Ideas and concept generation
  • Mechanical design
  • Electronic hardware development
  • Firmware and Software applications
  • Rapid prototyping and model-making
  • Product verification and validation
  • Product compliance and regulatory support
  • Intellectual property management
Brightwell-dosing-concept

Customized Cleaning Solutions

We take pride in our flexibility and approach to meet your specific requirements. With our expertise, we can develop personalized designs and systems that are tailored to your specific needs. Whether you need a solution for laundry dosing, dishwasher dosing, or chemical dilution, we have the ability to deliver what you need.

Our team of specialists are committed to delivering innovative and effective solutions that align with your individual specification. Trust us to deliver a customized system to optimize your cleaning process, enhance hygiene standards, and ensure exceptional results.

Contact us today and let’s create your next product together.

Terms & Conditions of Business for Sale of Goods and Services

  1. Definitions

    1.1 In these conditions:

    BRIGHTWELL means Brightwell Dispensers Inc., a Delaware corporation with offices at 9858 Britton Street, Lenexa, KS 66219;

    BUYER means the person whose order for Goods and/or Services is accepted by Brightwell;

    CONDITIONS means Brightwell’s standard terms and conditions set out in this document;

    CONTRACT means the contract for the purchase and sale of the Goods and/or the supply of the Services;

    DELIVERY DATE means the date specified by Brightwell upon which the Goods are to be shipped;

    GOODS means the articles (including any instalments of the articles or any part for them) which Brightwell is to supply in accordance with these Conditions;

    INTELLECTUAL PROPERTY means all industrial and intellectual property rights (whether registered or unregistered) including without limitation patents, trademarks, design rights, trade secrets and copyrights and any applications for any of the foregoing;

    SERVICES means the design, consultancy, project management or other services to be supplied by Brightwell pursuant to these Conditions;

    SPECIFICATION means any specification for the Goods or in respect of any Services detailing the Goods and/or Services to be provided by Brightwell agreed from time to time in writing between Brightwell and the Buyer (or as otherwise deemed agreed under clause 3) including any details of the Goods/Services to be provided, time estimates for reaching relevant stages and relevant payment provisions;

    UCC means the Uniform Commercial Code as in effect in the State of Kansas; and

    WRITING includes email transmissions.

    1.2 Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.

    1.3 The clause headings in these Conditions are for convenience only and shall not affect their interpretation.

  2. Basis of Sale

    2.1 Any order for Goods and/or Services shall be deemed to be an offer by the Buyer to purchase the Goods and/or Services pursuant to these Conditions and any relevant Specification. If Brightwell accepts such an order, Brightwell shall issue an acknowledgement of order and a contract shall be deemed to have been created and these Conditions shall apply to that Contract to the exclusion of all other terms and conditions that are different from or additional to these Conditions, including any terms and conditions which the Buyer may purport to apply. For the avoidance of doubt, these Conditions shall (unless otherwise agreed in writing between the parties) apply to each and every Contract for the supply of Goods and/or Services by Brightwell to the Buyer and any different or additional terms that are contained in any terms of trading or other similar document forwarded to Brightwell by the Buyer after the issuance by Brightwell of an acknowledgement of order are hereby rejected and shall not be binding on Brightwell, whether or not they would materially alter these Conditions.

    2.2 No variation to these Conditions shall be binding unless agreed in writing between the authorized representatives of the Buyer and Brightwell.

    2.3 Brightwell’s employees or agents are not authorized to make any representations concerning the Goods or Services unless confirmed by Brightwell in writing and Brightwell’s liability if any shall be governed by the terms of such written representations. In entering into the Contract, the Buyer acknowledges that it does not rely on, and waives any claim for breach of any such representations which are not so confirmed.

    2.4 Any advice or recommendation given by Brightwell or its employees or agents to the Buyer or its employees or agents as to the storage, application or use of the Goods which is not confirmed in writing by Brightwell is followed or acted upon entirely at the Buyer’s own risk.

    2.5 Any typographical, clerical or other error or omission in any Specification, drawing or design, or in any sales literature, quotation, price list, acknowledgement of order, invoice or other document or information issued by Brightwell, shall be subject to correction without any liability on the part of Brightwell.

    2.6 Certain goods within Brightwell’s product range will require the user thereof to accept a User License Agreement prior to use.  Where applicable, such User License Agreement will include details as to how any customer data is held, protected and used. Failure to accept the terms of any User License Agreement will result in the relevant goods being incapable of use and Brightwell will not be liable for any loss that arises from any refusal to accept any User License Agreement. The terms of the User License Agreement are available upon request and should be considered prior to the Buyer ordering the relevant goods.

  3. Orders and Specifications

    3.1 No order submitted by the Buyer shall be deemed to be accepted by Brightwell unless and until confirmed in writing by Brightwell’s authorized representative by issuance of an acknowledgement of order.

    3.2 The Buyer shall be responsible to Brightwell for ensuring the accuracy of the terms of any order (including any applicable Specification) submitted by the Buyer, and for giving Brightwell any necessary information relating to the Goods and/or Services within a sufficient and reasonable time to enable Brightwell to perform the Contract.

    3.3 Where Brightwell provides any written specification (whether in respect of goods, services or otherwise) or drawings or designs to the Buyer it shall be the sole responsibility of the Buyer to check the accuracy and suitability of the same for the Buyer’s purposes and Brightwell provides no warranty in respect of such accuracy or suitability. Unless the Buyer, in writing to Brightwell, raises any reasonable objection to any such specification, drawing or design or otherwise requires any reasonable amendment thereto within 14 days of submission to the Buyer (time being of the essence), Brightwell shall assume that any such specification, drawing or design has been agreed and approved by the Buyer. Where any specification, drawing or design is agreed and approved (whether expressly or by implication under this clause) any subsequent amendments or alterations proposed by the Buyer may only be made if specifically agreed in writing by Brightwell (at Brightwell‘s sole discretion) and Brightwell shall be entitled to require payment from the Buyer of the reasonable and proper charges and expenses incurred by Brightwell in making any subsequent amendments or alterations.

    3.4 The Buyer is solely responsible for ensuring that, at or before the time of placing the order, Brightwell is made aware in writing of any required standards or tolerances in respect of any Goods to be supplied by Brightwell to the Buyer. Brightwell shall not be liable for any Goods failing to meet any standards or tolerances required by the Buyer unless Brightwell is made aware of the same in writing, at or before the time of placing the order, or subsequently agrees in writing that the Goods will meet such required standards or tolerances.

    3.5 The quantity, price, currency, quality and description of and any specification for the Goods shall be those set out in Brightwell’s acknowledgement of order or as may be subsequently agreed in writing between Brightwell and the Buyer or as provided in clause 3.3.

    3.6 A Specification shall set out any Services to be performed by Brightwell and shall be agreed in writing between Brightwell and the Buyer before any order for the Services is accepted and, in any event, before performance is commenced. Any subsequent variations to a Specification shall be subject to the prior written agreement of the parties. Unless otherwise specified, any fees and expenses payable and any applicable timescales for the provision of the Services shall be estimates only and time shall not be of the essence.

    3.7 Brightwell reserves the right to make any changes in the Specification for the Goods or the Services which are required to conform with any applicable statutory or other legal requirements or, where any Goods and/or Services are to be supplied to Brightwell’s specification, which do not materially affect their quality or performance.

    3.8 Except for cancellation pursuant to clauses 4.2 and 6 hereunder, no order which has been accepted by Brightwell may be cancelled by the Buyer except with the agreement in writing of Brightwell and on terms that the Buyer shall indemnify Brightwell in full against all losses (including loss of profit), costs (including the cost of all labor and materials used), damages, charges and expenses incurred by Brightwell as a result of cancellation.

  4. Price of the Goods and/or Services

    4.1 The price of the Goods shall be Brightwell’s quoted price or, where no price has been quoted (or a quoted price is no longer valid) the price listed in Brightwell’s published price list current at the date of acceptance of the order. All prices quoted are valid for sixty (60) days only, after which time they may be altered by Brightwell without giving notice to the Buyer.

    4.2 Brightwell reserves the right, by giving notice to the Buyer at any time up to thirty (30) days before delivery, to increase the price of the Goods to reflect any increase in the cost of such Goods to Brightwell which is due to any factor beyond the control of Brightwell (such as, without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties, significant increase in the cost of materials or other costs of manufacture), any change in delivery dates, quantities or specifications for the Goods which is requested by the Buyer or any delay caused by any instructions of the Buyer or failure of the Buyer to give Brightwell adequate information or instructions; PROVIDED, that the Buyer may cancel this contract within twenty-one (21) days of any such notice from Brightwell (time being of the essence).

    4.3 Estimates for the fees and expenses payable for the Services and the timescales for payment (if in instalments) shall be as set out in the Specification.

    4.4 All prices and fees are exclusive of any sales tax, value added tax, duties, imposts or other similar charges, and any withholding, all of which shall be the sole responsibility of the Buyer.

  5. Terms of Payment

    5.1 Subject to any special terms agreed in writing between the Buyer and Brightwell, Brightwell shall be entitled to invoice the Buyer for the price of any Goods on or at any time after the Goods have been delivered to or, where applicable, made available for collection by the Buyer at Brightwell’s premises.

    5.2 The Buyer shall pay the price of the Goods within thirty (30) days after the date of invoice, without any deduction or set-off.

    5.3 Unless any special terms are agreed in writing between the Buyer and Brightwell or contained in the Specification, invoices in respect of fees and expenses for the provision of Services shall be paid no later than thirty (30) days after the date of invoice, without deduction or set-off.

    5.4 Time of payment shall be of the essence of the Contract and receipts for payment will be issued only on request.

    5.5 If the Buyer fails to make payment in full by close of business on the due date then, without prejudice to any other right or remedy available to Brightwell under the UCC or otherwise, Brightwell shall be entitled to:

    5.5.1 cancel the Contract or suspend any further deliveries of Goods or the provision of any further Services to the Buyer; and

    5.5.2 charge the Buyer interest (both before and after any judgement) on the amount unpaid at the rate of the lesser of 1.5% per month or the maximum rate permitted by law on all accounts overdue, such interest accruing on a daily basis and payable without deduction of tax until payment is made;

    5.6 In the event it becomes necessary to incur any expense for collection of any overdue account, reasonable collection charges, including reasonable attorneys’ fees, will be added to the balance due and the Buyer shall pay all such charges.

    5.7 The Buyer may not withhold payment of any invoice or amount due to Brightwell by reason of any legal or equitable right of set off or counterclaim which the Buyer may have or allege to have or for any reason whatsoever.

  6. Delivery of Goods/Services and Force Majeure

    6.1 Delivery of the Goods shall be made by the Buyer collecting the Goods at Brightwell’s premises at any time after Brightwell has notified the Buyer that the Goods are ready for collection or, if some other place for delivery is agreed by Brightwell (including delivery to the Buyer’s appointed carrier), by Brightwell delivering the Goods to that place, and the Buyer shall make all arrangements necessary to take delivery of the Goods wherever tendered for delivery.

    6.2 Notwithstanding that Brightwell may have delayed or failed to deliver the Goods (or any part of them) by the quoted delivery date, the Buyer shall accept delivery without repudiating this Contract and pay for the Goods in full providing that delivery is tendered by Brightwell within two (2) months after the quoted delivery date. Brightwell may deliver the Goods in advance of the quoted delivery date on giving reasonable prior notice to the Buyer.

    6.3 Where the Goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by Brightwell to deliver any one or more of the instalments in accordance with these Conditions or any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the Contract as a whole as repudiated.

    6.4 The location for the delivery of any Services shall be at Brightwell’s premises unless provided otherwise by the relevant Specification.

    6.5 Brightwell shall not be liable for the consequences of any delay in the delivery of Goods and/or the provision of any Services, and in particular, but without prejudice to the generality of the foregoing, shall be under no liability whatsoever for any delay in delivery or completion caused (directly or indirectly) by any one or more of the following: (a) strikes (b) lockouts (c) fires (d) accidents, whether to personnel or machinery, materials equipment or apparatus (e) defective material (f) lack of availability of material (g) delay through war or civil commotion or terrorism (h) government regulations (I) acts of God, or (j) any other circumstances beyond the control of Brightwell.

    6.6 If any delay shall occur through any cause mentioned in clause 6.5 above, Brightwell reserves the right to defer the delivery date or the provision of Services for a reasonable time having regard to all the circumstances. If such delay occurs, then either party may at its option terminate this Contract by giving to the other party fourteen (14) days prior written notice. The consequences of such cancellation shall be governed by the provisions of clause 6.7 and in no such case shall Brightwell be responsible for any loss (whether direct, indirect, or consequential) which may result.

    6.7 If either party shall so terminate this Contract, the Buyer shall pay a proportionate part of the Contract price for Goods and/or Services delivered up to the date of termination.

    6.8 Where the Goods are delivered by carrier, claims for damage or loss in transit or incomplete delivery (however arising) will not be considered by Brightwell unless both Brightwell and the carrier are advised by the Buyer within twenty-eight (28) days after the delivery date.

  7. Risk, Property in the Goods and Inspection on Delivery

    7.1 Risk of damage to or loss of the Goods shall pass to the Buyer, when:

    7.1.1 in the case of Goods to be collected by the Buyer, at the time when Brightwell notifies the Buyer that the Goods are available for collection; and

    7.1.2 in the case of Goods to be delivered at the Buyer’s premises or such other premises as the Buyer may specify, when the Goods are so delivered; and

    7.1.3 in the case of Good delivered to a carrier designated by the Buyer, when the Goods are so delivered.

    7.2 Notwithstanding delivery or the passing of risk in the Goods or any other provision contained in these conditions, the legal and equitable title in the Goods shall not pass to the Buyer until:

    7.2.1 the Buyer has paid the purchase price plus applicable taxes in full; and

    7.2.2 no other sums whatsoever are due from the Buyer to Brightwell.

    7.3 Until title in the Goods has passed to the Buyer in accordance with clause 7.2 the Buyer shall hold the Goods and each of them on a fiduciary basis as bailee for Brightwell. The Buyer shall store the Goods (at no cost to Brightwell) separately from Goods in its possession and marked in such a way that they are clearly identified as Brightwell’s property. The Buyer shall properly protect and insure the Goods.

    7.4 Notwithstanding that the Goods remain the property of Brightwell pursuant to clause 7.2 the Buyer may sell or use the Goods in the ordinary course of business at full market value for the account of Brightwell. Any such sale or use of Brightwell’s property by the Buyer shall be on the Buyer’s own behalf and the Buyer shall deal as principal when making such sales or dealings. Until title in the Goods passes to the Buyer pursuant to clause 7.2, the entire proceeds of sale or otherwise of the Goods shall be held on a fiduciary basis by the Buyer for Brightwell.

    7.5 Until such time as title to the Goods passes to the Buyer (and provided the Goods are still in existence and have not been re-sold) Brightwell shall be entitled at any time to require the Buyer to deliver up the Goods to Brightwell and, if the Buyer fails to do so promptly, Brightwell may enter upon any premises of the Buyer or any third party where the Goods are stored and repossess the Goods. On the making of such request the rights of the Buyer under clause 7.4 shall cease.

    7.6 The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Goods which remain the property of Brightwell, but if the Buyer does so all monies owed by the Buyer to Brightwell (without prejudice to any other right or remedy of Brightwell) shall forthwith become due and payable.

    7.7 The Buyer must inspect the Goods upon delivery and report to Brightwell in writing any defects or shortage in Goods that is (or would reasonably be expected to be) apparent upon such inspection within 4 weeks of delivery (time being of the essence).  Any such Goods shall be deemed accepted upon formal acceptance by the Buyer or upon expiration of such 4-week period.  Brightwell shall not be liable for any defects in or shortage of such Goods that are not reported in accordance with this clause 7.7. The warranty set out in clause 8 shall not apply to any defects that would be apparent upon such an inspection and which are not reported to Brightwell in accordance with this clause.

    7.8 In the event the retention of title provisions of this clause 7 are deemed to be ineffective to retain title with Brightwell, in addition to any security interest granted by the UCC, the Buyer hereby grants a security interest to Brightwell in all Goods and documents related thereto and the proceeds and products therefrom to secure the obligations of the Buyer to Brightwell. In case of a default by the Buyer, Brightwell may peaceably enter the premises of the Buyer and others to repossess the Goods in which it has a security interest, and the Buyer hereby appoints Brightwell as its agent to obtain possession of the Goods and documents related thereto. The Buyer shall not mortgage, pledge, hypothecate, or grant a security interest in any Goods or the proceeds thereof (including cash, accounts, contract rights, instruments and chattel paper) which are the subject of this Contract if payment therefor shall not have been made in full to Brightwell.

  8. Warranties and Liability

    8.1 Subject to the conditions and exceptions set out below, Brightwell warrants that the Goods will correspond with their Specification at the time of delivery and will be free from defects in material and workmanship for such period as is specified in any quotation for the Goods or in the relevant acknowledgement of order or instruction manual for such Goods. The start date for any warranty period shall be the date of issue of Brightwell’s invoice for the relevant goods.

    8.2 Brightwell warrants that it will use reasonable skill and care in performing any Services in accordance with any relevant Specification but, unless otherwise confirmed in writing by Brightwell, provides no warranty that any result or objective can be or will be achieved or attained at all or by any specific date. If Brightwell performs any part of the Services negligently or materially in breach of Contract then, at any time within six (6) months after receiving notification from the Buyer of such negligent performance or performance in breach, Brightwell shall have the right to re-perform such Services if reasonably practicable, at Brightwell’s cost.

    8.3 THE ABOVE WARRANTIES ARE THE SOLE AND EXCLUSIVE WARRANTIES MADE BY BRIGHTWELL WITH RESPECT TO ANY GOODS OR SERVICES. NO OTHER EXPRESS OR IMPLIED WARRANTY OF ANY KIND, ORAL OR WRITTEN, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE WITH RESPECT TO ANY GOODS OR SERVICES.

    8.4.1 Brightwell shall have no warranty liability or obligation of any kind with respect to Goods or Services if a warranty claim is asserted after the expiration of the applicable warranty period.

    8.4.2 Brightwell shall have no warranty liability or obligation of any kind with respect to Goods if Brightwell is not given the opportunity, after receiving a warranty claim with respect to the Goods, to examine the Goods at its facility.

    8.4.3 Brightwell shall have no warranty liability or obligation of any kind with respect to defects that are or would reasonably be expected to be apparent on inspection at delivery and which are not reported to Brightwell by the Buyer in accordance with clause 7.7.

    8.4.4 Brightwell shall be under no liability in respect of any defects in the Goods arising from any drawing, design or specification supplied by or approved by the Buyer (either expressly or under the provisions of clause 3.3).

    8.4.5 Brightwell shall have no warranty liability or obligation of any kind with respect to: (i) Goods that are altered, changed, modified or tampered with in any way, unless the alteration, change or modification is made by or with the written authorization of Brightwell, (ii) damage to Goods during or after shipment, (iii) Goods that are not used, operated and/or maintained in accordance with all recommended operating and maintenance instructions and procedures (whether oral or written), (iv) Goods that are not properly installed, unless the installation is performed by Brightwell, (v) the failure or substandard performance of Goods that is directly or indirectly attributable to, or directly or indirectly results from or arises out of, the failure or substandard performance of a non-Brightwell product, component or part, (vi) the failure or substandard performance of Goods that are directly or indirectly attributable to, or directly or indirectly results from or arises out of, compliance with any design, specification or requirement of the Buyer, (vii) Goods that are used in a manner, with a substance or for a purpose other than the normal manner, substance and purpose for which they are intended or are otherwise subjected to abnormal use or service, including, but not limited to, exposure to unusual heat, cold or moisture, (viii) Goods that are subjected to a power surge, brown out or other similar occurrence, (ix) the failure or substandard performance of Goods that are directly or indirectly attributable to, or directly or indirectly results from or arises out of, normal wear and tear of a rubber or synthetic rubber component or part, or another component or part considered to be expendable, including, without limitation, failures in peristaltic pump heads or peristaltic tubing or rubber seals/valves or for damage arising as a result of chemicals attack (other than chemicals recommended for use with the relevant goods) or to plant material or equipment not manufactured by Brightwell in in respect of which the Buyer shall only be entitled to the benefit on any such warranty or guarantee as is given by the manufacturer to Brightwell, or (xi) damage that is otherwise caused by the negligence or willful misconduct of the Buyer.

    8.4.6 Brightwell shall be under no liability under the above warranties (or any other warranty condition or guarantee) if the total price for the Goods or Services has not been paid in accordance with these conditions.

    8.5 Brightwell makes no warranty and shall have no liability or obligation with respect to goods that are produced or manufactured by third parties or services that are performed by third parties. Any warranty with respect to non-Brightwell goods and services shall be limited to a pass-through of the warranties, if any, made by the third party, to the extent such pass through is permitted by such third party.

    8.6 Any claims concerning defects in Goods that could not be discovered within the timeframe set forth in clause 7.7must be made in writing and received by Brightwell within ten (10) working days from discovery of the defects, and, in any event, not later than ninety (90) days after the Buyer’s receipt of the Goods. Failure of the Buyer to give notice of any claim within the applicable time period specified above shall be deemed an absolute and unconditional waiver of such claim.

    8.7 Defective or non-conforming Goods or parts thereof discovered during the warranty periods set forth in this clause 8 shall be repaired or replaced by Brightwell without any additional charge and shipped to the Buyer, subject to the terms hereof.  The warranty obligation of Brightwell under the Contract is limited to the repair or replacement of any part of the Goods which the Buyer shall, within the applicable warranty periods, return to Brightwell, with transportation charges prepaid by the Buyer, and which Brightwell shall determine upon examination to be defective or not in conformity with the express warranties contained herein. In lieu of repair or replacement, if Brightwell elects, Brightwell may, upon return of such Goods and after making a determination of non-conformity or defect, keep the Goods and refund the purchase price. The replacement or repair of Goods by Brightwell does not give rise to any new warranty except the warranty period provided for herein shall be extended by the length of any period in which defective or non-conforming Goods are in possession of Brightwell.

    8.8 The Buyer’s remedies shall be limited (even in the event of Brightwell’s default of its warranty obligations) exclusively to those provided in this section. In no event shall Brightwell and its affiliates have any liability for special, incidental, indirect, consequential or punitive damages, including, but not limited to, lost or unrealized sales, revenues, profits, income, cost savings or business, lost or unrealized contracts, loss of goodwill, damage to reputation, loss of property, loss of material being processed, loss of information or data, loss of production, downtime, or increased costs, even if Brightwell is advised or placed on notice of the possibility of such penalties or damages and notwithstanding the failure of any essential purpose of any Goods or Services. In no event shall Brightwell and its affiliated companies have any liability in connection with any Goods or Services in an aggregate amount in excess of the price that Brightwell received for such Goods or Services.

  9. Indemnity for breach of patent, copyright, design etc. and Intellectual Property

    9.1 Provided that the Goods have not been sold or used contrary to Brightwell’s instructions and except where the Goods have been produced to the Buyer’s specifications, if any claim is made against the Buyer that the Goods infringe or that their use of sale infringes the patent, copyright, design, trademark or other industrial or intellectual property rights of any other person, then, subject to clause 8.6, Brightwell shall indemnify the Buyer against losses, damages, costs and expenses awarded against or incurred by the Buyer directly resulting from the claim or paid or agreed to be paid by the Buyer in settlement of the claim provided that:

    9.1.1 the Buyer shall ensure that Brightwell is given full control of any proceedings or negotiations in connection with any such claim; and

    9.1.2 the Buyer shall give Brightwell all reasonable assistance for the purposes of any such proceedings or negotiations; and

    9.1.3 except pursuant to a final award, the Buyer shall not pay or accept any such claim, or compromise any such claim or proceedings without the consent of Brightwell (which shall not be unreasonably withheld); and

    9.1.4 the Buyer shall do nothing which would or might vitiate any policy of insurance or insurance cover which the Buyer may have in relation to such infringement, and this indemnity shall not apply to the extent that the Buyer recovers any sums under any such policy or cover (which the Buyer shall use his best endeavors to do); and

    9.1.5 Brightwell shall be entitled to the benefit of and the Buyer shall accordingly account to Brightwell for, all damages and costs (if any) awarded in favor of the Buyer which are payable by, or agreed with the consent of the Buyer (which consent shall not be unreasonably withheld) to be paid by any other party in respect of any such claim; and

    9.1.6 Without prejudice to any duty of the Buyer at common law, Brightwell shall be entitled to require the Buyer to take such steps as Brightwell may reasonably require to mitigate and reduce any such losses, damages, costs or expenses for which Brightwell is to indemnify the Buyer under this clause.

    9.2 The Buyer shall indemnify Brightwell against all losses, damages, costs or expenses in respect of any infringement of any patent, copyright, design, trademark or other industrial or intellectual property rights of any other person arising directly or indirectly from the carrying out of work in accordance with the Buyer’s express or implied specifications.

    9.3 Each party shall be the owner of its respective Intellectual Property in any material or product or process which it has created (or the creation of which was undertaken by a third party which it commissioned to create such material or product or process) and which is in existence at the date the relevant contract for the provision of Goods and/or Services is made. Each party agrees not to use any of the Intellectual Property of the other party except for the purposes of the relevant Contract. Where any new material or product or process is created during the course of the provision of any Goods and/or Services under the relevant Contract by either party without involving the use of the other party’s confidential information then, except to the extent that such material or product or process embodies the Intellectual Property of the other party, all Intellectual Property in such new material or product or process shall belong to the party which creates it.

    9.4 Unless otherwise agreed in writing, where any new material or product or process is created during the course of the provision of the Goods and/or Services jointly by the parties or by one party using any confidential information of the other then, except to the extent that such material product or process embodies the Intellectual Property of one party, all Intellectual Property in such new material product or process shall belong to the parties jointly who shall at their joint expense take all reasonable steps to protect the same.

  10. Events of Default

    10.1 In addition to any other remedies contained herein, the Buyer agrees that any of the following shall constitute an event of default which shall enable Brightwell, at its option, to cancel any unexecuted portion of this Contract or to exercise any right or remedy which it may have under the UCC and other applicable law: (a) the failure of the Buyer to perform any Condition contained herein; (b) any failure of the Buyer to give required notice; (c) the insolvency of the Buyer or its failure to pay debts as they mature, an assignment by the Buyer for benefit of its creditors, the appointment of a receiver for the Buyer or for the materials covered by this Contract or the filing of any petition to adjudicate the Buyer bankrupt; (d) a failure by the Buyer to provide adequate assurance of performance within ten (10) days after a justified demand by Brightwell or (e) if Brightwell, in good faith, believes that the Buyer’s prospect of performance under this Agreement is impaired. All rights and remedies of Brightwell herein are in addition to, and shall not exclude, any rights or remedies that Brightwell may have under the UCC and other applicable law.

  11. Export Terms

    11.1 Where the Goods are supplied for export from the United Kingdom the Contract shall be governed by Incoterms 2010.

    11.2 Payment of all amounts due to Brightwell shall be made in the manner set out herein or in Brightwell’s acknowledgement of order.

  12. Copyright and design rights

    12.1 Brightwell reserves all rights protected by statute, license, registration or common law vested in it by way of registered designs, design copyright or trademarks or trade secrets in all documents, drawings, plans or specifications, technical data or formula or any goods or materials written down or manufactured by Brightwell and the Buyer shall not reproduce the same or cause or permit them to be reproduced without the written consent of Brightwell.

  13. General

    13.1 The Buyer shall not assign or transfer or purport to assign or transfer the Contract or the benefit thereof to any third party whatsoever.

    13.2 Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to that others usual or last known place of business or to such email address as either party may provide to the other expressly for the purposes of the service of notices under the Contract.

    13.3 No waiver by Brightwell of any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.

    13.4 The Contract is not made for the benefit of, nor shall any of its provisions be enforceable by, any person other than the Buyer and Brightwell and their respective successors and permitted assignees.

    13.5 These Conditions shall not be construed against the party preparing them, but shall be construed as if both parties jointly prepared them, and any uncertainty or ambiguity shall not be interpreted against any one party. If any provision hereof is held to be illegal, invalid or unenforceable under any present or future laws, such provision shall be fully severable and the Conditions herein shall be construed and enforced as if such illegal, invalid or unenforceable provision had never been made a part hereof. The remaining provisions herein shall remain in full force and effect and shall not be affected by such illegal, invalid or unenforceable provisions or by their severance from these Conditions.

    13.6 These Conditions shall be construed and take effect in all respects in accordance with the laws of the State of Kansas (excluding the choice of law provisions thereof), including the provisions of the UCC. The U.N. Convention on the International Sales of Goods shall not apply. Each party agrees to submit to the jurisdiction of the courts of the State of Kansas as regards any claim or matter arising under these Conditions. Except as otherwise set forth herein, all actions, regardless of form, arising out of or related to this transaction or the Goods sold or Services provided hereunder must be brought against Brightwell within the applicable statutory period, but in no event more than ONE (1) YEAR after the date of invoice.
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Who Are We?

We want to be a true employer of choice; together, we are
committed to leading the industry and setting the standard,
creating a cleaner world through our hygiene solutions
delivered through our people’s passion.

Here at Brightwell, we understand the value of people.
Working for us, you can expect to be part of something
great, and Brightwell’s values underpin that.

Our Values

Our corporate values guide us in our daily actions, from how we care for people and the planet, to how we make decisions. Inspired by our vision to create a cleaner world through our hygiene solutions, we live by these values:

accountable-ambition-value-icon-light-blue

Accountable Ambition

Empowering our people to deliver what we commit to, internally and externally

Collaborative Success

Harnessing collective efforts to achieve remarkable results

curiousity-and-creativity-light-blue-values-icon_Curious_Blue

Curiosity and Creativity

Always inquisitive and challenging in order to innovate

integrity-orange-value-icon

Integrity

Acting with fairness and honesty in all situations

passion-to-excel-value-icon-light-blue_Passion to excel

Passion to Excel

Inspiring our teams to exceed expectations

Supportive Inclusion

Respecting and enabling others to achieve common goals

brightwell-job-list-panel

Current Opportunities

Brightwell is always delighted to hear from dynamic
individuals who are dedicated to quality, customer satisfaction,
innovation, and creative thinking. We offer competitive
compensation, an enjoyable work environment, and the
chance to achieve your career aspirations. If you are interested
in becoming part of our team, please send your resume
to hr@brightwell.co.uk

What it’s like to work here

At Brightwell, everyone has a part to play; we want
you to be part of our today, tomorrow and future.

Our culture enables our people to be inquisitive, ambitious, and challenging of our
products; in return, we offer opportunities for growth and development; in your
current role or new, providing you with the right tools to succeed!

About Brightwell

We are dedicated to improving hygiene and cleanliness
worldwide. From laundry and dishwash dosing to
chemical dilution and spraying and foaming systems,
we offer a wide range of customizable solutions to take your
cleaning experience to the next level. Our products can
be tailored to your unique needs.

The Brightwell Story

Our story began in 1947, and with a clear vision, we are helping to create a cleaner world through our cleaning and hygiene solutions. Drawing upon our family-run heritage, today, we are recognized as an international leader in designing and manufacturing high-quality, efficient dosing systems.

Our company’s headquarters, innovation centre and manufacturing facilities are still based in the United Kingdom, where it all started. We export our products internationally with offices in the United States, France, Germany and Spain, and we export our products to over 70 countries, supported by a network of exclusive resellers.

Our Values

Our corporate values guide us in our daily actions, from how we care for people and the planet, to how we make decisions. Inspired by our vision to create a cleaner world through our hygiene solutions, we live by these values:

accountable-ambition-value-icon-light-blue

Accountable Ambition

Empowering our people to deliver what we commit to, internally and externally

Collaborative Success

Harnessing collective efforts to achieve remarkable results

curiousity-and-creativity-light-blue-values-icon_Curious_Blue

Curiosity and Creativity

Always inquisitive and challenging in order to innovate

integrity-orange-value-icon

Integrity

Acting with fairness and honesty in all situations

passion-to-excel-value-icon-light-blue_Passion to excel

Passion to Excel

Inspiring our teams to exceed expectations

Supportive-inclusion-value-icon-purple_Supportive Inclusion_Purple

Supportive Inclusion

Respecting and enabling others to achieve common goals

about-us-brightwell-factory

Sustainability At Brightwell

Sustainability is at the core of our business. We use ISO 14001:2015 certified environmental management systems to create sustainable solutions for our customers. By reducing materials, reusing when possible, and working with approved recycling partners, we’re committed to minimizing our environmental impact.

Recovery and recycling of other waste materials, including shrink wrap, plastics cardboard, wooden pallets, and electronics, using specialist recycling partners

Investment in energy efficient machinery to reduce our energy consumption, and Installation of low-energy LED lighting

Use of a closed-circuit water supply system for cooling our injection moulding machines

On-site recycling center for the recovery and reprocessing of plastic waste material

The use of recycled plastic in manufacturing

Contributing to local initiatives designed to reduce the impact of our activities on the environment

Quality Health Safety Environmental (QSHE)

At Brightwell, we are dedicated to continuous improvements that enhance customer satisfaction. Our integrated QSHE system ensures compliance with applicable legislation and our certified ISO 9001:2015 and ISO 14001:2015 systems. Certified by BSI our customers can trust in our robust knowledge and skills to deliver ongoing improvements.

Our exceptional quality program ensures best practice manufacturing, incorporating rigorous testing during production to guarantee products are fit for purpose. In addition, our environmental initiatives minimize impact and waste, while prioritizing zero harm to employees, customers, suppliers, and the community.

Coordinated measurement machine (CMM)

brightwell-accelerated-life-testing

Accelerated life testing of pumps

Extended functionality test

brightwell-aql

Prototype testing

brightwell-customers-chem-compat

Customer’s chemical compatibility testing

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Compliance testing

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Firmware testing

software-testing-web

Software testing

mechanical-life-testing

Mechanical life testing

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Cutting-Edge
Dispensing Systems

International leader in Dispensing and Dosing systems,
designed and made for you  

Your Partner For A
Bright Future Together  

We have the ideal solutions for you. Our top-notch, efficient dosing systems are designed and produced by us with your evolving cleaning and hygiene needs in mind.

Our team offers specialized in-house design and manufacturing from our headquarters in the United Kingdom and offices in the United States of America, France, Germany, and Spain. We export our products to over 70 countries, supported by a network of exclusive partners.

The Brightwell team is forward-thinking and continuously works to expand and enhance our extensive range of products. Our dosing solutions ensure hygiene and cleanliness in healthcare facilities, janitorial settings, laundries, professional kitchens, schools, and more.

Reasons To Choose Brightwell

Specialist

Expert in-house design, quality control and manufacturing

Trusted

Robust and reliable systems that are engineered for life

custom-design-options

Bespoke

Custom design options to make our systems unique to your brand

brightwell-quality-products

Cutting-edge

We focus on quality, innovation, and sustainability to deliver efficient and versatile products

brightwell-sustainability

Eco-conscious

Sustainability is central to our ethos, including on-site recycling center

Innovative

Constant investment in research and development and new product designs

Certified

ISO certified for both quality and environmental management systems

Privacy & Cookie Policy

This policy sets out how Brightwell Dispensers Limited (registered in England under Co No. 661996 and whose registered office is at Unit 9, Euro Business Park, Estate Road, Newhaven, BN9 0DQ, East Sussex, England) will use and protect information that you supply to us (whether via our website at www.brightwell.co.uk or otherwise). You are encouraged to read this policy thoroughly as it contains important information about what to expect when we collect personal information about you and how we will use your personal data. Should you have any queries about its contents, please feel free to ask us using any of the methods listed below under ‘Contact us’.

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times.

This privacy policy was last updated in August 2021.

What does this policy cover?

This policy applies to personal data that we process, whether through our website or otherwise, as a data controller. Personal data is information that relates to an identified or identifiable individual. We gather this data when you subscribe through this website to our mailing list or we process any orders you make for goods or services from us.

What personal information do we collect?

We may collect and process the following data:

your name;
your email address;
your telephone number;
your postal address;
your banking details
your IP address.
information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you.

How is this information used by us?

We are constantly striving to improve our products and services. To help us do this it is important that we understand our customers’ needs and requirements. We may therefore use information you supply us to:

improve the appearance or performance of our website;
improve the design or range of products or services we offer;
engage with you via email about products or services that we believe you may find interesting;
engage with you via email for market research purposes.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our goods and services. These statistics will not include information that can be used to identify you.

We also gather this information to allow us to process any orders you may make, provide goods or services to you and to communicate with you on any matter relating to the conduct of your account. If you agree, we may also contact you about other products and services we think may be of interest to you.

From time to time, we may provide your information to customer service agencies for research and analysis purposes so that we can monitor and improve the goods and services we provide. We, or our agents and sub-contractors’ may contact you by post, email or telephone to ask you for your feedback and comments on our goods and services.

Marketing

We and our group companies may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you agree to us providing you with marketing information, you can always opt-out at a later date.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to sales@brightwell.co.uk. If you agree to us providing you with marketing information, you can always opt-out at a later date.

Who do we share this information with?

We may share some of your information with our suppliers but only the extent that such information is reasonably and properly required in order to satisfy an order for goods or services.

If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Save as indicated above we will never sell any of your information or divulge it to any third party except for the purposes of communicating with you in respect of our business, products and services or those of our group companies. We will only share information with enforcement authorities where there is a legal obligation to do so.

We use Mailchimp to batch process email deliveries to you and we may share with them any or all of the data that you have consented to provide us with. Mailchimp’s privacy policy may be viewed at Global Privacy Statement | Intuit.

We use Google Analytics to analyse how our website is used and how web traffic flows through it. The only personal data we share with Google is your IP address via the cookie that is placed on your device. Google’s privacy policy may be viewed at https://policies.google.com/privacy?hl=en.

How is information protected?

We take the security of all information very seriously. Our website uses SSL certification to transfer information and our servers are located in the United Kingdom. We have also put in place physical, electronic and managerial procedures to ensure that any information that you supply to us is stored and handled securely and will use all reasonable efforts to safeguard your personal information at all times. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

The information you provide may be transferred to countries outside of the United Kingdom or the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information and any transfer of information outside of the United Kingdom or the EEA will only occur to the extent that such transfer is reasonably and properly required in relation to any order for our goods and services.

How long will the information be kept by us?

The information we hold about you will be stored for as long as we share a business relationship. If you choose to unsubscribe from communications from us we will delete all of your personal information from our records within 30 days. If we receive a notification that a communication we have sent to you was undeliverable then we will attempt to contact you via an alternative method in order to make sure that we have the right contact information. If we are still unable to make contact with you we will delete all of your personal information from our records within 30 days. You also have a right to request the deletion of your data – see ‘Access to your information and updating and correcting your information’ below.

Opting in and out of receiving communications from us

By completing the ‘Contact us’ form on our website (or by signing anything to similarly indicate such consent), you consent to receive communications from us that we will send to you with regards to our business, products and services and those of our group companies. On each communication you receive from us there will be a clearly marked link which will allow you to readily unsubscribe from all further communications.

You may also withdraw your consent to receive communications from us at any time by emailing us at sales@brightwell.co.uk or by writing to us at the address detailed in the section below entitled “Contact us”.

How we use cookies

Cookies are small files placed on your browsing device to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. They also allow us to tailor your experience of our website and to help us to improve its performance overall.

Cookies cannot be used to access your device or any information stored on it. You can usually choose to prevent cookies being stored on your device by altering the settings of your browser. However, in a few cases, some of our website features may not function if you remove cookies from your browser

For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org and those websites tell you how to remove cookies from your browser.

Our website may contain links to other websites which may be of interest. We have no control over, nor accept any responsibility for, their content. You are advised to exercise caution when entering any information on external websites as this privacy policy only applies to this website so, when you link to other websites, you should read their own privacy policies.

Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to sales@brightwell.co.uk or send a letter to the address detailed in the section below entitled “Contact us”. We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or name or payment details, please let us know the correct details by sending an email to sales@brightwell.co.uk or send a letter to the address detailed in the section below entitled “Contact us”. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.